Información de contacto
Contact Information Policy
Effective Date: 07-27-2023
Thank you for visiting The Royal Avenue. This Contact Information Policy outlines how we collect, use, and protect the personal information you provide to us when contacting us through various channels. We are committed to safeguarding your privacy and ensuring the security of your contact information.
- Information We Collect
1.1 Contact Information: When you reach out to us through our website's contact form, email, phone, or any other communication method, we may collect the following contact information:
a. Name b. Email address c. Phone number d. Any additional information you choose to provide voluntarily in your communication
- How We Use Your Contact Information
2.1 Communication: The contact information you provide will be used to respond to your inquiries, requests, or feedback effectively. We may use your email address or phone number to contact you regarding your message or any relevant follow-up information.
2.2 Customer Support: If you contact us with a support-related query or issue, we will use your contact information to address and resolve your concerns.
2.3 Marketing Communication (Optional): With your explicit consent, we may use your email address to send you promotional offers, newsletters, and marketing communications about our products, services, or special events. You can opt-out of these communications at any time by following the instructions provided in the emails or contacting us directly.
- Protection of Contact Information
3.1 Data Security: The Royal Avenue takes the security of your contact information seriously. We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
3.2 No Selling or Sharing: We do not sell, rent, or share your contact information with third parties for their marketing purposes.
- Your Rights and Choices
4.1 Access and Correction: You have the right to access and update the contact information you provided to us. If you need assistance in reviewing or editing your information, please contact our Customer Support team.
4.2 Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the emails or by contacting our Customer Support team.
- Third-Party Contact Information
5.1 Obtaining Consent: If you provide contact information of another person (e.g., a gift recipient), you must obtain their consent before providing their details to us.
5.2 Use of Third-Party Information: We will use the contact information of third parties solely for the purpose for which you provided it to us (e.g., gift delivery) and will not use it for marketing purposes without the explicit consent of the individual.
- Contact Us
If you have any questions or concerns about our Contact Information Policy or the way we handle your contact information, please contact our Customer Support team at jeffrey.r@shoproyalavenue.com
Thank you for choosing The Royal Avenue. We value your privacy and trust in us.
Sincerely,
Jeffrey Reyes Founder, The Royal Avenue